Patients
Before yourfirst visit.
What to expect, what to bring, and answers to the questions patients ask most.
Your first visit
Three simplesteps.
Step 1
Book online
Choose a preferred date and time and we'll confirm with you before your visit.
Step 2
Digital assessment
3D scanning and digital radiography give a complete picture of your oral health.
Step 3
Your treatment plan
We talk you through results and options at your pace, with no pressure to decide.
What to bring
- ID document
- Medical aid card, if you have one
- A list of any medication you take
- Recent dental X-rays or records, if available
Good to know
Practical information
Medical aid and payment
We're a private practice for self-funded and medical aid patients, and we help you claim back from your medical aid. We'll explain costs before treatment begins.
To confirm with the practice
International patients
We see visitors to Cape Town and can often accommodate short-notice bookings. Being inside the 15 On Orange Hotel makes it easy to combine treatment with a stay.
Children
We see children and aim to keep visits calm and relaxed, so dental appointments feel positive from the first visit.
Parking at 15 On Orange
Secure underground parking in the hotel, with paid street parking on Grey's Pass and around Gardens.
FAQ
Questions, answered.
Does laser dentistry hurt?
Many patients find laser treatment more comfortable than conventional drilling. Some procedures need less anaesthetic, and swelling afterwards is often reduced. We'll explain what to expect for your treatment.
How long does teeth whitening last?
Results from professional in-chair whitening commonly last around 12 to 24 months, depending on diet and care. Limiting staining foods and drinks and using recommended touch-up products can help results last longer.
Do you see children?
Yes. We see children and aim to keep visits calm and relaxed, so dental appointments feel positive from the first visit.
What happens at a first consultation?
Your first visit includes a digital assessment with 3D scanning and radiography, followed by a conversation about your oral health and goals. You leave with a personalised plan and time to decide.
How long do veneers last?
With good care, porcelain veneers often last 10 to 20 years. We use quality ceramic materials and give you full guidance on looking after them.
Is parking available at 15 On Orange?
Yes. The 15 On Orange Hotel has secure underground parking, and paid street parking is available on Grey's Pass and around Gardens.
Do you see international patients?
Yes. We see visitors to Cape Town and can often accommodate short-notice bookings. Being inside the 15 On Orange Hotel makes it easy to combine treatment with a stay.
Do you accept medical aid?
We're a private practice for self-funded and medical aid patients, and we help you claim back from your medical aid.
What should I bring to my first appointment?
Your ID, medical aid card if you have one, a list of any medication you take, and any recent dental X-rays or records.
What if I'm nervous about the dentist?
Let us know when you book. We take time to explain each step, and options such as laser treatment and computer-controlled anaesthetic mean many patients feel less discomfort.
